Plug your phone into a computer directly, with no adapters, docks or USB hubs.If your pc won’t recognise the Samsung phone, there may be a physical problem with the phone itself. In the folders in the left column of the window, you should see your device under ‘This PC’ or under ‘Devices and Drivers.’Ĭheck your Samsung Phone for Hardware Problems. To see if your phone is connected to your PC, right click on the ‘Windows icon’ on the bottom left corner of your computer screen and select ‘File Explorer’.If no information box comes up when you plug your phone into your PC, it may still be connected. Is Your Samsung Phone Connected To The PC? This is not the case and the cable may not be the correct type. Don’t assume that the cable successfully charging your phone means it is the correct type to sync and transmit data to your computer.Newer computers may need a USB 3.1 speed data cable to connect correctly. Check that the cable is fast enough for your computer and/or is a data cable.
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